Privacy Policy

1. Information we collect

• Account information: name, email address, and password (stored as a salted hash, never in plain text).
• Brand/workspace information: your website URL and any brand details you provide or that our AI analysis derives from your public website.
• Connected account data: when you connect TikTok, Instagram, or YouTube, we store your account handle and an access token scoped to the permissions you granted, so the Service can publish on your behalf and show your connection status.
• Content and usage data: clips you save, edit, schedule, or publish, and basic usage/analytics data about how you use the Service.

2. How we use this information

To operate the Service: authenticate you, generate brand-tailored content suggestions, publish content to platforms you've connected, show your analytics, and process billing for paid plans. We do not sell your personal information.

3. Third-party services we use

Certain features rely on third-party providers, each governed by their own privacy policy:

• TikTok, Meta (Instagram), and Google (YouTube): for account login and publishing, via each platform's official OAuth login.
• Groq: processes brand descriptions to generate content ideas and captions.
• Pexels: supplies royalty-free stock video and photo content shown in the Service.

4. Data storage and security

Data is stored in a hosted Postgres database with access restricted to what the Service needs to operate. Session cookies are signed and httpOnly. Connected-account access tokens are used only to make the API calls you've authorized (publishing, reading basic profile info) and are never shared with other users or third parties beyond the platform that issued them.

5. Data retention

We retain account and content data for as long as your account is active. You can disconnect a social account at any time, which removes its stored access token. To request full account deletion, contact us using the details below.

6. Your rights

You can access, correct, or delete your personal information by contacting us, or by using the in-app controls (disconnecting accounts, editing your brand profile, deleting content).

7. Cookies

We use a small number of essential, first-party cookies to keep you signed in and remember your active workspace. We don't use third-party advertising or tracking cookies.

8. Children's privacy

The Service is not directed at children under 13, and we do not knowingly collect personal information from them.

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

10. Contact

Questions about this policy or your data? Reach us at sales@docketsocial.com.